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menu Home About Us What We Do Who We Hire Professional & Accredited Management Team Services Customized Programs Outsourcing Third Party Collections Legal Forwarding Careers Contact Us Client Login Collapse Home About Us What We Do Who We Hire Professional & Accredited Management Team Services Customized Programs Outsourcing Third Party Collections Legal Forwarding Careers Contact Us Client Login Custom Collection Solutions Professional and Accredited 17-17 Route 208 North, Suite 340 Fair Lawn, New Jersey 07410 PO Box 540 Fair Lawn, New Jersey 07410 T. (201) 871-0044 F. (201) 871-1197 fl_customerservice@windhampros.com ©2021 AMS Collections All rights reserved | privacy statement > 17-17 Route 208 North, Suite 340 Fair Lawn, New Jersey 07410 PO Box 540 Fair Lawn, New Jersey 07410 T. (201) 871-0044 F. (201) 871-1197 fl_customerservice@windhampros.com Home About Us Services Careers Contact Us Client Login Commitment To Excellence Since 1992 Since 1992, AMS, a division of Windham Professionals, Inc. has delivered professional, highly effective results for clients on a worldwide basis. As a leader in Commercial Accounts Receivable Management, AMS provides traditional Third Party Debt Collection and Outsourcing Customer Service Representation, where we act as an extension of your Accounts Receivable Department. Our partnership approach, rapid collection and ability to preserve relationships form the cornerstone of our commitment to excellence. ©2021 AMS Collections - All rights reserved | privacy statement × Privacy Policy I. Windham Professionals Privacy Policy (Last updated and effective October 22, 2020) Your privacy is important to Windham Professionals and we have dedicated Information Security Policies and Procedures in place to protect your personal information from authorized access, alteration, disclosure or destruction. This Privacy Policy provides information about the personal information that is collected, and the ways Windham Professionals uses that personal information. Windham is a debt collector that collects accounts on behalf of our clients that share your information with us in order for us to collect on those debts. California consumers: please see “California Consumer Privacy Act (“CCPA”) Policy”, below for a description of our practices regarding the collection, use, disclosure, and sale of personal information of California consumers and rights under the CCPA. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html. We operate this website to provide information to visitors, consumers, and customers about us and our services, solutions, and other information. As a customer, you may use our website to access accounts placed with us; as a consumer, you may use our website to access your account. We are committed to protecting your privacy online. By using the website, you agree to this Privacy Policy. If you do not agree, please do not use the website. We are committed to abide by the principles of consumer privacy, including those found in the CCPA, and the European Union General Data Protection Regulations (GDPR). These include concepts of privacy by design, the right to be forgotten, consent, and a risk-based approach. A. Information We Collect Through Our Various Business Activities This Privacy Policy pertains to information provided to Windham Professionals by customers, as well as, consumers who voluntarily provide it to us, such as when you use our services, register for account access, input data on your account, or submit questions or other data to us through the website. We may store your information or include such information in databases owned and maintained by our affiliates, agents or service providers, all subject to the terms of this Privacy Policy. However, data with respect to a consumer will not be communicated to a third party if doing so is prohibited by applicable laws, such as the federal Fair Debt Collection Practices Act or similar State laws. Such information may include, without limitation, contact information, such as your name, address, email, phone number, or other information that identifies you; financial information, such as credit or debit card numbers, bank account numbers, and billing addresses; usernames, passwords, or similar security information provided when you access your account and job application information, such as your resume, references, and other information you provide to us during the application process. Depending on what services you seek, some information may be mandatory to utilize certain services. You may choose to not provide mandatory information required for certain services, and in such event, you will not be allowed to utilize those services. B. How We Use Information Collected We use your information mainly to operate our business, provide you with our services, and communicate with you. We use your information: To provide you with our services, such as carrying out transactions, processing payments, monitoring and securing our websites and services, and detecting and preventing fraud; To provide you with customer service, such as addressing and resolving questions, concerns, requests, or disputes; For communications, such as sending you emails, text messages, or phone calls relating to our services that we believe may interest you, or positions available for job applications, except that we will not communicate with a consumer if doing so is prohibited by applicable law such as the federal Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, or similar State laws; and For human resources purposes, such as evaluating your job application. Some of our services will give you the opportunity to opt out or stop receiving communications from us. To stop the receipt of future communications from us, you may email us at ConsumerSolutions@windhampros.com, write to us at Windham Professional Inc., 380 Main Street, Salem, NH 030709 or call us at 1-800-394-4300. C. Our Disclosure of Information Collected We share your information to operate our business, provide you with our services, and communicate with you. We may share your information: • With our affiliates, subsidiaries, or service providers consistent with the purposes identified in this Privacy Policy. For example, we may retain third parties to perform certain functions, such as payment processing, fraud prevention, mailing information, or maintaining databases for us, and your information may be shared with those third parties; • If we sell or buy businesses or assets, or engage in a merger, reorganization, dissolution or similar event and your information is part of the transferred assets or business units; • Where we are required to disclose your information to regulators, law enforcement agencies, or other government agencies. We may be required to disclose your information to comply with valid legal process, by law, where we believe in good faith that disclosure is necessary to comply with our obligations under law or agreements, or to protect and defend our rights or property (including to assure or enforce compliance with this Privacy Policy and applicable law or to protect against unauthorized use of our website or information contained on it) or the rights or property of others, or to protect against or mitigate our liability; and • With your consent. However, data with respect to a consumer will not be communicated to a third party if doing so is prohibited by applicable law, such as the federal Fair Debt Collection Practices Act or similar State law...